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    Strange issue with my Speedo in my BBHD kit. I have the sensor aligned and it blinks with every rotation of the wheel but I am not getting any readout on the display. I'm not sure what to try/test. Any suggestions?

    Comment


    • ace-en
      ace-en commented
      Editing a comment
      Nope...just no speed. Should I take it for a ride and see if it throws an error?
      Edit - Yep it threw error 21 during the ride and shut off after 5 min. Bad sensor? Thinking that I have it set up right if it blinks.
      Last edited by ace-en; 10-02-2019, 01:17 PM.

    • ace-en
      ace-en commented
      Editing a comment
      Should I open a ticket?

    • paxtana
      paxtana commented
      Editing a comment
      If it's new sure. Probably you need a controller. If the sensor is flashing that should rule out the sensor as the issue.
      In the meantime if you go into the display settings you can turn off auto-off so you can keep using the bike even with the error. By default it will be at 5 minutes, if you increase that up it will give you an option for disable

    Is it safe for me to regen-charge using the discharge connector on this battery from LunaCycle?
    https://lunacycle.com/72v-triangle-p...ebike-battery/

    I'm hearing three-wire vs. two-wire BMS thrown around and I don't know the details of this pack.

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Generally speaking it is fine. That said, if you are starting from 100% SOC at the top of a mountain and engaging regen the whole way down, that would not be great for the battery. Use your best judgement.

    Hey my Sur Ron was stolen yesterday, police recommended I ask you guys to keep a look out for anyone buying ignitions/chargers

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Sure we can keep a lookout.

    Is the Luna cycle fat suspension fork compatible with Northrock fatbike? If yes, how soon can I get one? Don't see an option to buy on the website

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      No idea, those are sold out and have been for close to a year. I do not expect them to be restocked within a reasonable timeframe (if ever)

    Ey there, i have the LUNA BBSHD set up w/Luna Wolf V2 52v Battery Pack
    , i've got the 52v advanced 300w Luna charger. my question is can i charge my batts with a portawattz (brand) 300w, 12v dc, 30a max, 115Vac output, inverter (w/using the Luna charger of course) from my car lighter? what i want to do is be able to charge my batts on the way to where i'm gonna be riding . Thx

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Maybe. Certainly not with the Advanced set at 5A though.
      I have seen instances where chaining multiple inverters and that sort of thing together have caused problems though, but whether it was a one-off I can't say since it is an edge case.

    can i get voltage values for 100% 50% 20% sur ron x

    Comment


    Hello,

    After a fall, I had a "small problem" with my 500c display cable (see photo)...
    Is there a way to open and repair it?
    Will it still be sufficiently sealed against water after that?
    Or should I just buy a new one... ?

    Thanks!

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Yikes... I don't think that is going to be repairable but maybe if you have a pry tool set like the kind used on cellphone repair. I would get a new one.

    Hi, I want to use a 2011 Kona Hei Hei 29er as the host bike. Kona's archive site has the B/B listed as SRAM X9. The BB measurement is 73mm. Will this work with a BBS02 ?

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Probably, if you only use the gray lockring and not the black one and you use loctite in its place. Alternately you could try using the BSB-1 alternate mount bracket.

      You might want to measure the bike bottom bracket shell yourself though because specs on pages maybe different from what you actually have.

    went to diy forum--my wife has a 3 wheeler and i would like to put on e motor etc--any ideas?

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Got a picture?

    any pix on meter replacement /upgrade or real time voltage readings?

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      You may want to speak with Seb at support about that, if anyone has pics it is him

    Is the Wolf pup battery sufficient for BBSO2 build for approx 20 minutes of climbing, around 3-5 miles then an occasional boost?
    This is going on a 2017 Raleigh Kodiak 2 27.5+. I plan to run a 34T narrow wide. Bike came with sram no 1X11 with 30t. I plan to upgrade down the road and put the pup on a fast scooter.
    Last edited by jondotcom; 10-04-2019, 02:02 PM. Reason: oops

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      That is a 200wh battery. Generally if you take a BBS02 and are hammering it full throttle you are going to get around 26wh per mile. With it geared that way you might get a bit more efficiency, assuming you keep it in low gear when riding it.

      Worst case scenario you can just get a program cable and dial down the max current, or use PAS more than throttle. But I think you should be fine for 3-5 miles.

    Luna Eclipse ChainRing for the BBSHD


    Hi,

    I'm wishing to buy a Luna Eclipse chainring for the BBSHD, but also would like to buy a 2mm spacer, but unfortunately it's saying you have none. So as not pay postage twice to UK when do you expect to have them in stock again. so i can place just one order.

    Thank you.



    Comment


    • paxtana
      paxtana commented
      Editing a comment
      It will probably be a while, longer than a few weeks I expect. You could make a spacer using washers if you are handy.

    Hi,
    looking to buy a Sur-Ron X so here's a couple of questions:

    1. Do you have an option for EU charger?
    2. Can I order the bike without the front fork and breaks?
    3. Do you have the upgraded head bearings?

    Thanks!

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      1 we do not have an option for eu charger, you would need to buy an eu charger from an eu dealer, or maybe one of the dealers in australia
      2 we are not parting out full bikes at this time
      3 currently all of the surron x bikes are sold out as of a couple days ago. we should be getting more in a couple weeks but i can not make promises about any upgrades to bikes we do not currently have in our possession. it may have this upgrade, but again, that's not something i can guarantee as it is a whole new production run. we do sell the bearing separately though if you wanted to be sure.

    • bgoner
      bgoner commented
      Editing a comment
      Thanks for the response!

      1. Can I buy Sur Ron X without the battery charger
      2. If I buy an EU charger for Sur-Ron from sur-ron.co.uk will the guarantee of the battery still hold?

    • paxtana
      paxtana commented
      Editing a comment
      1 that is not a level of customization we are offering at this time
      2 if you take this bike outside of our service area the support we can provide would be limited, especially with the battery. It is not possible to send a return label for overseas batteries, nor would we be able to ship a new one to this location if needed. The Sur-Ron battery is reliable and we can help on small details like guidance if you need to swap the battery gauge readout, but if the battery was not repairable by you it would be problematic.

    Luna Eclipse ChainRing for the BBSHD spacer


    Hi,

    I'm wanting to buy a 2mm spacer for the BBSHD chainring, but unfortunately it's saying you have none, when do you expect to have them in stock again.

    Thank you.

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      It will probably be a while, longer than a few weeks I expect. You could make a spacer using washers if you are handy.

    I'm still working through troubleshooting from a month ago (post #2992). Not sure if replying to that post causes it to pop up on Luna's radar so here's a link to my reply with new questions:
    #2992.4

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      There are some Sunrace steel cassettes you could try depending on the speed of the drivetrain. For the shifting you may want to try taking it to a local bike shop to have it turned up. Hard to say if pas is cutting late, never seen anything like that before so I would doubt it, but it could be the ring is still rotating which gives appearance of it still being powered.

    • Squeamish
      Squeamish commented
      Editing a comment
      My perception of the PAS cutting late is based on the feel of the bike wanting to accelerate fast for a second longer than when I stop pedaling. I'm not looking at the ring to see whether it's rotating although I'm sure it is. I should have better feedback on this after my next ride. Will post then.
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