Announcement

Collapse
No announcement yet.

Ask an ebike technical question get an answer within 30 minutes or so.

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Hi,

    After 400 miles my fixie doesn't seem to want help me out pedaling anymore. The effort required to get it to assist once you have some speed means you cant get it to assist beyond a sprint which cant be sustained. Not sure what is wrong has the torque sensor failed any suggestions welcome.

    Adam

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      I would email support, that's a new one to me. Heard of a very rare instance where sensor did not function at all but never only at a specific amount of pedaling. support@lunacycle.com

    I just saw a YouTube video of a few years ago a man had a luna cycle dashboard on his Sonders original fat tire bike and im looking to get one an x model, same bike with 500w and wondering if i can simply replace dashboard and be without speed limiting or atleast over 30 like he did. He also upgraded the motor and the controller. But the dashboard controls speed
    limits right?
    Last edited by James goes; 1 week ago.

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Man we have not sold those kits for years..I think they can still be had elsewhere though. Try asking on sondorsforum

    My battery stop charging at 52.6v instead of 58.8v. the charger is set 100% at 1 amp. Could this be a BMS? I have Luna Wolf 52v Battery Pack 12ah. Luna Charger 52V Advanced 300W Ebike Charger

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Maybe, though I would check the charger first. Probably best to email support@lunacycle.com so we can work with you on getting it resolved

    Random question about the main reduction gear for the BBSHD. Have you guys at Luna ever considered producing a delrin version of the gear?
    It should be stronger than the nylon gear, quieter than the steel one. Would it be at risk of melting faster?

    Comment


      Im getting an error code 11h on my bbs02b, it kinda hesitates a bit when taking off, but has gone away after turning on and off a couple times. The list shows it is motor over heating or a phantom error. It has only happened when turning on, not after aa ride sot the motor is not hot. any ideas?

      Comment


      • HIGHVOLTAGE
        HIGHVOLTAGE commented
        Editing a comment
        I don't think the BBS02 has an actual temperature shut off sensor, so it's possible it could be shutting off for other reasons. Be sure to check if the battery is fully charged and the connectors between are all nicely tight and secure. Also is this a LunaCycle motor? If so, maybe just email support@lunacycle.com for further in-depth troubleshooting

      Good morning, new to e-bikes here (as it seems many are). Hoping to get some advice, and more importantly some technical info about a couple bikes that I could not find listed anywhere on the site. I did a bit of google searching, but really just want to verify with someone more knowledgeable before I actually commit to the purchase.

      The basics:
      - Looking to purchase a bike @ $4000 or less.
      - Top 3 choices at the moment are... KHS 3000 Fat Bike, Sixfifty Lone Wolf Hard tail, and the RipCurrent S (which I realize is from another company but the price point is relevant)
      - In addition to those 3, I really like the idea of the Sur Ron X... but unfortunately it seems the pedals are not as functional as I would like them to be. (Correct me if I'm wrong on that one.) With the options I've selected on both the KHS 3000 and the Sur Ron X, the prices only differ by about $100. That makes it very difficult to choose the KHS 3000 when I could get so much more power out of the Sur Ron X... but I really would like something that I can use and enjoy with the pedals.

      The goal:
      - An all around bike that I can use on the street, and off road. I don't intend to get into extreme trails, but the ability to hop up/down a curb, handle rough roads, light trails, etc... is something ideal to be able to handle.

      My questions: (apologies in advance if they are blatantly something I overlooked)
      - Does the KHS 3000 // Sixfifty Lone Wolf come with both a throttle & pedal assist?
      (If so...) - Does the KHS 3000 // Sixfifty Lone Wolf come with either a torque/cadence sensor, or both?
      - Does the KHS 3000 // Sixfifty Lone Wolf come with hydraulic brakes?
      - When selecting the Ludicrous option, is the upgraded battery included (as there was only 1 battery option available to select from the menu)?
      - Does the KHS 3000 come in any other finish? (I love everything about that bike, except for the paint. It's very creative, but it's just not for me personally.)
      - Would the Medium size for both KHS 3000 // Sixfifty Lone Wolf be suitable for someone sized 5'10" and 160 lbs?

      I will add on more if there's anything I seem to have forgotten, but for now, thank you in advance for the time and assistance.

      Comment


      • HIGHVOLTAGE
        HIGHVOLTAGE commented
        Editing a comment
        All BBSHD kitted bikes on the website will have both pedal assist & throttle only modes. Same with Hydraulic Disc Brakes. For the battery option, I think just the one that is listed in the options will be the one included. It is the 30Q option anyway so that's exactly what you're looking for if you plan on going with the Ludicrous version :)

        No alternative finishes unfortunately but vinyl wrapping is definitely a thing. Some higher quality bike shops might be able to offer this if you check around.

        Medium is good for 5'10. Large would work well too as an alternative but if you prefer to have it more on the smaller size, go with a Medium for sure.
        Last edited by HIGHVOLTAGE; 1 week ago.

      • j0wn.iv
        j0wn.iv commented
        Editing a comment
        Thanks very much for the reply. I got an email from one of the Luna reps, and he confirmed that if I'm looking for an e-bike that still provides the functionality of a regular bike, the Sur Ron X is not the one haha. So, that's off the list.

        I also have thought more, and I don't plan on climbing rocks.. or riding in snow.. or anything like that, so I probably don't need a fat tire.

        Looks like I've narrowed down to Lone Wolf Roam and Sixfifty Hardtail, which both have the same power output (with the 30q battery), and are much more friendly to my budget.

        I just need to confirm the specs on the PAS & the brakes for those 2 models. Maybe I will give them a call. It's crazy there is so much out there in regards to e-bike reviews/forums/videos... but I can't seem to find anything overly specific to the Roam and the Sixfifty.

        Thanks again for the quick reply.

      Bafang BBS02 750W 48v Upgraded Controller 3077 Version B - Does this controller fix the Pedal/Throttle Issue?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        It is fixed in BBSHD after we developed a new firmware to fix Bafang's default version, and has been for a long time.

        Unfortunately as you have experienced this has now popped up in bbs02. We do not yet have a firmware to fix it but are working on it.

      Does anyone know if the Luna aluminum of Lekkie Bling rings are compatible with a 1x12 drivetrain, or do I need to swap out for a 1x10 or 1x11. Thanks!

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Usually you need 10spd or lower on anything but the stock ring

      has anybody put the fox 40 front forks on the sur ron?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Maybe. Try asking on the Sur-Ron owners Facebook group

      I saw a rumor about you making an 88V battery for Sur Ron bikes and a hot rod kit... probably a new controller too, when is this coming?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        We don't usually have info on unreleased products, but yes it is something we are working on. Maybe a month or two would be my guess. If you want to provide your email we can hit you up once available

      Can the dropper post on the Apollo be swapped out for an old style non dropper post, or will the hidden cables complicate matters? If so, can they be easily disconnected?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Sure you can use a regular seat post. Yes there is a cable. It is easily disconnected, I don't know how easily it would be to completely remove the cable though. Probably wouldn't really need to though

      Got the luna fixed and *so* excited to get it working, but only thing holding me up is some serious front brake vibration. I’ve made sure headset and calipers are tight and aligned as best I can get. Taken it to two LBS, changed pads, and still no luck. Makes me curious about the fact that it’s got separate rotors in front and back...

      any suggestions? Once I get this fixed I’m pumped to rep it, cause I seriously love the design.

      brake squeal:
      https://youtu.be/1plm_VudJdA
      some play on front rotor, not sure if this is normal but both LBS seem to think so.
      https://youtu.be/_QeI_55UxYg

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Probably just needs to be bedded in if it is brand new.

        Though I suppose I can't rule out contamination on the rotor or the pad, for example from oils if it were touched by bare hands. If you replaced the pad then you could do same on the rotor, even go with a larger rotor if you wanted to

      • haywardsmyfault
        haywardsmyfault commented
        Editing a comment
        Thanks for the quick reply, will try a new rotor!

      • haywardsmyfault
        haywardsmyfault commented
        Editing a comment
        Ok for future readers turned out cleaning the rotor once more with isopropyl and re-bedding the brakes worked!

      Soo got my bbs02 kit for my wife's bike!!! 1 issue, I thought i ordered the spacer kit but it was not there. Lucky for me I did not need any spacers for the motor, and I actually had some from my bike. But I had ordered a lekie Bling ring and it hits so I either need spacers that I do not have or to swap for the 36 tooth Blingring. Currently I am running the stock Bfang, and the chainline is spot on, all gears work, soo, I am guessing that the spacer for the lekie will make it work perfect however the 36 tooth would really be nice for the hills......
      My main problem however may not even be a probelm but I fear it is. I have the 52V 3AMP LUNA MINI CHARGER and when I have either of my batteries reading 52v resting and I throw them on the charger at a 90% charge they only charge for a brief time and turn off. I am cuttently trying with the pup for a full charge and I will see what the resting voltage is when I plug it in my wife's bike. Either way the charger is only like a month or two old. Is there a warrenty on these? Am I better upgrading to the 99 dollar one, what extra stuff will that one do for me?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Variable charge rate and readout for both voltage and current

      • Cavi
        Cavi commented
        Editing a comment
        When I went for full charge it did great, it just does not do correct at 80% or 90% , Also on my wolf Battery I set it to go full charge and when it got close to 57.8v the charger started starting and stopping, the red light and fan would click on for 2 or 3 seconds then click off then click on then off, I let it go like this for a couple of minutes then turned it off. Is this normal?

      • paxtana
        paxtana commented
        Editing a comment
        Given the age it can be replaced or if you were looking to upgrade it to the advance that's an option too. There is a guide for fine tuning the final voltage and yes it is normal to click on/off near the end of a charge as it is basically topping off the battery

      Will the 52v Dire Wolf 21ah battery fit in the Luna Lone White Wolf/KHS 680+ frame?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Maybe a size large, probably not medium though.

      Does asi bac 800 controler work with cyclone 3000 and if so would there be a significant improvement ?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        When there's a cyclone option yes that works. Otherwise not so much
    Working...
    X