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    I did not have the throttle connected as the instructions in the troubleshooting guide suggested.
    I'll go ahead and order a new controller.
    Rats.

    Comment


      I retested with the P+ PL jumper wire with throttle after letting the system rest and it seems to be exhibiting the same intermittant behavior.
      Everything is pointing to either the controller, or the motor.
      I'll order a new controller as a next step.

      Comment


      • Wozzy
        Wozzy commented
        Editing a comment
        I've tried reseating it already, but I'll go ahead and hit all the connectors with contact cleaner.
        Thanx

      • paxtana
        paxtana commented
        Editing a comment
        If nothing else it never hurts to have spare parts on hand. It can be such a relief to know that if something goes wrong you can just swap stuff out until it is working to determine the issue.

      • Wozzy
        Wozzy commented
        Editing a comment
        I agree about spare parts. Also, I'm preparing to build a second BBSHD bike for my wife. and plan to have as much common hardware as possible
        That is if I can ever find a bike in this crazy market.

      Hi!

      ​​​​​I'm building an eBike for a friend but the bike I'm thinking of for him doesn't have mounting holes for a battery. I found this mounting kit:
      https://lunacycle.com/no-drill-battery-mount-kit/

      ​​​​​​The only issue I could think of is that a thief could just get the battery off using a screwdriver. Would it be possible to replace the bolts in the hose clamps (circled in red in the first picture) with security bolts (something like in the second picture)?

      ​​​
      Thanks in advance!

      Daniel

      Comment


      • SilverFox
        SilverFox commented
        Editing a comment
        I have found that pipe clamps from Axia Alloy Clamps work the best in my applications. Pick the pipe diameter for the strap and the connector for a 6mm or 8mm bolt to mount the magnetic mount from Luna for security and a clean look.

      • DaHose
        DaHose commented
        Editing a comment
        I used clamps similar to what SilverFox posted for mounting my controller to the fork tubes. Look for Auxbeam Light Bar Mounting Bracket on Amazon. They are really stout, and would allow for using security screws. I think light bar mounts are awesome if you can find the right size.

      Had a bit of a freak mishap with my Luna Cycle Apollo e-bike. My magnetic Rosenberger cap currently isn't staying on, and while I was putting a U-lock on the bike, one of the keys on my key ring somehow managed to swing up and contact one of the exposed charging terminals on the battery pack. It was a split-second event, but it caused the battery to discharge violently (I still don't understand exactly what path to ground the electrical discharge actually took) and partially melted the terminal that the key contacted. The battery still seems to be working normally--the e-bike still turns on, and doesn't seem to function any differently than it did before--but the luna charger will no longer interface with the charging port/terminals properly, so the battery can no loner be charged. A quick look at your battery connector parts page didn't seem to show an obvious replacement. So, is the Rosenberger charging port/terminals on the Apollo battery pack something that can be replaced and fixed?
      Attached Files

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Please email support@lunacycle.com attn:Seb so he can have a closer look. Likely you are going to want to take voltage readings with a multimeter on both charge and discharge, then try to jumpstart on the discharge port to see if that wakes up the bms. If so you are good, if not, well there are allen bolts holding that port on there, not sure how potted it is behind that though. If the bms is damaged, that would not be accessible.

      Got a nagging issue that I can't seem to cure. Have had the bike over a year and it's been this way from the beginning. I have an X1 and it frequently gives an error 21 but only after you ride for awhile then stop. Once you begin riding, error 21 pops up and the motor cuts off. Turn it off and on, error goes away...until the next time you stop. All my connections are secure and the speed sensor is properly aligned.

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        I can see how that would be annoying.

        From what I hear, on X1 sending a new sensor has never fixed error 21 issues, unlike bbsxx. So this may require contacting support to arrange sending in the motor for a controller swap (unless you have the BESST tool and understand steps needed to sync motor with the replacement controller). We would probably still start with sending the sensor on the offchance that does the trick, since it would be less hassle for you than pulling the motor if it works, but generally speaking that's the gameplan. https://lunacycle.com/support-request/

      • jcvandd
        jcvandd commented
        Editing a comment
        Will do, thanks for the help.

      Just looking for info on the luna crank arms. Never had self extracting crank arms before and can’t find any info on them. I remember ppl saying the caps can fall off if not tightened down well before a ride; are the caps what push against the bolt when taking off? It looks pretty straightforward, but I don’t want to install and then find out I should have done something differently. Thanks

      Comment


      • intramorph
        intramorph commented
        Editing a comment
        That's correct the caps are what push against the inner bolt and they're just screwed on if you do not want to lose them
        I would suggest something like loctite red this way they will never come off.
        This is the one instance where loctite red might be useful actually =)
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