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    I did not have the throttle connected as the instructions in the troubleshooting guide suggested.
    I'll go ahead and order a new controller.
    Rats.

    Comment


      I retested with the P+ PL jumper wire with throttle after letting the system rest and it seems to be exhibiting the same intermittant behavior.
      Everything is pointing to either the controller, or the motor.
      I'll order a new controller as a next step.

      Comment


      • Wozzy
        Wozzy commented
        Editing a comment
        I've tried reseating it already, but I'll go ahead and hit all the connectors with contact cleaner.
        Thanx

      • paxtana
        paxtana commented
        Editing a comment
        If nothing else it never hurts to have spare parts on hand. It can be such a relief to know that if something goes wrong you can just swap stuff out until it is working to determine the issue.

      • Wozzy
        Wozzy commented
        Editing a comment
        I agree about spare parts. Also, I'm preparing to build a second BBSHD bike for my wife. and plan to have as much common hardware as possible
        That is if I can ever find a bike in this crazy market.

      Hi!

      ​​​​​I'm building an eBike for a friend but the bike I'm thinking of for him doesn't have mounting holes for a battery. I found this mounting kit:
      https://lunacycle.com/no-drill-battery-mount-kit/

      ​​​​​​The only issue I could think of is that a thief could just get the battery off using a screwdriver. Would it be possible to replace the bolts in the hose clamps (circled in red in the first picture) with security bolts (something like in the second picture)?

      ​​​
      Thanks in advance!

      Daniel

      Comment


      • SilverFox
        SilverFox commented
        Editing a comment
        I have found that pipe clamps from Axia Alloy Clamps work the best in my applications. Pick the pipe diameter for the strap and the connector for a 6mm or 8mm bolt to mount the magnetic mount from Luna for security and a clean look.

      • DaHose
        DaHose commented
        Editing a comment
        I used clamps similar to what SilverFox posted for mounting my controller to the fork tubes. Look for Auxbeam Light Bar Mounting Bracket on Amazon. They are really stout, and would allow for using security screws. I think light bar mounts are awesome if you can find the right size.

      Had a bit of a freak mishap with my Luna Cycle Apollo e-bike. My magnetic Rosenberger cap currently isn't staying on, and while I was putting a U-lock on the bike, one of the keys on my key ring somehow managed to swing up and contact one of the exposed charging terminals on the battery pack. It was a split-second event, but it caused the battery to discharge violently (I still don't understand exactly what path to ground the electrical discharge actually took) and partially melted the terminal that the key contacted. The battery still seems to be working normally--the e-bike still turns on, and doesn't seem to function any differently than it did before--but the luna charger will no longer interface with the charging port/terminals properly, so the battery can no loner be charged. A quick look at your battery connector parts page didn't seem to show an obvious replacement. So, is the Rosenberger charging port/terminals on the Apollo battery pack something that can be replaced and fixed?
      Attached Files

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Please email support@lunacycle.com attn:Seb so he can have a closer look. Likely you are going to want to take voltage readings with a multimeter on both charge and discharge, then try to jumpstart on the discharge port to see if that wakes up the bms. If so you are good, if not, well there are allen bolts holding that port on there, not sure how potted it is behind that though. If the bms is damaged, that would not be accessible.

      Got a nagging issue that I can't seem to cure. Have had the bike over a year and it's been this way from the beginning. I have an X1 and it frequently gives an error 21 but only after you ride for awhile then stop. Once you begin riding, error 21 pops up and the motor cuts off. Turn it off and on, error goes away...until the next time you stop. All my connections are secure and the speed sensor is properly aligned.

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        I can see how that would be annoying.

        From what I hear, on X1 sending a new sensor has never fixed error 21 issues, unlike bbsxx. So this may require contacting support to arrange sending in the motor for a controller swap (unless you have the BESST tool and understand steps needed to sync motor with the replacement controller). We would probably still start with sending the sensor on the offchance that does the trick, since it would be less hassle for you than pulling the motor if it works, but generally speaking that's the gameplan. https://lunacycle.com/support-request/

      • jcvandd
        jcvandd commented
        Editing a comment
        Will do, thanks for the help.

      Just looking for info on the luna crank arms. Never had self extracting crank arms before and can’t find any info on them. I remember ppl saying the caps can fall off if not tightened down well before a ride; are the caps what push against the bolt when taking off? It looks pretty straightforward, but I don’t want to install and then find out I should have done something differently. Thanks

      Comment


      • intramorph
        intramorph commented
        Editing a comment
        That's correct the caps are what push against the inner bolt and they're just screwed on if you do not want to lose them
        I would suggest something like loctite red this way they will never come off.
        This is the one instance where loctite red might be useful actually =)

      Hi! Quick question: Will the Luna Mighty Mini Display (500C) work with the Bafang Ultra?

      More specifically on an Apollo. I want to use the smaller 500C controller instead of the DPC-18. Will it work? Is it just a plug & play type of swap? Thanks!

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        As far as I am aware it is incompatible but I could be wrong. DPC18 was also incompatible until some update later on, maybe that's the case with 500c as well, though I wouldn't count on it.

      I have KHS 1000 for several years no problems. It is powering up fine ,I ride for an hour and it shuts off no power. Wait 45min. and it will power up and be fine? Pulled the battery, contacts look good the connections on the battery connection look good and the soldering connection are solid. Put everything back together went for ride same thing happened?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Battery may need to be replaced from the sounds of it.

      How long were you normally getting off a full charge? If you kept riding without charging after that 45 mins how far would you get? I'm wondering if you would still get your normal range or if it would quit again fairly quickly.

      Comment


        I recently purchased a Luna 860C display to replace a bad DPC-18 display.
        I installed it on my fat-tire bike which has a Luna BBSHD with Ludi V1 controller.

        I'm having trouble entering the advanced setup menu and was hoping someone could help me out.

        I can enter the Advance Settings - Password Screen, but after entering the password (1919) and pressing the MENU button, it just throws me back to the Basic Setup Menu.

        Click image for larger version

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        Note that the user manual says to press the POWER button to enter advanced setup (not MENU), but that seems wrong and does nothing.

        I've tried several factory resets and also passwords 0000 and 1234 but no luck.

        The only other weird thing is there are occasionally some random lines that appear in the odometer area.
        Also sometimes the password values are red, and sometimes yellow.

        Does anyone know what I'm doing wrong?

        Thanks -- Wozzy
        Last edited by Wozzy; 05-30-2021, 08:38 AM. Reason: correct multiple images

        Comment


        • Wozzy
          Wozzy commented
          Editing a comment
          After entering the password (1919) I single press the MENU button.
          This throws me back to the Basic Setup menu with the cursor (>) on the advanced setup selection.

          FYI, It did let me enter advanced setup one time when first installed. I changed the Assist Levels from 9 to 5.
          Last edited by Wozzy; 06-02-2021, 12:31 PM. Reason: for clarity

        • Wozzy
          Wozzy commented
          Editing a comment
          Contrary to what the User's Manual says, it turned out that the password was indeed 1199. I thought I had already tried it but now that's what's working.

        • paxtana
          paxtana commented
          Editing a comment
          Glad to hear you got it figured out

        I purchased a previously owned bbs02B. I installed it on my 2006 jaris dual suspension mtn bike. I live in a small city(glens falls new york) and sidewalks and streets are very rough and are like trail riding. Anyways according to my gps and display on the bike i have reached a max speed of 43 mph. I am now wanting to upgrade to a much larger battery to increase my distance. All i have now is a 3lb block and it only lasts about 5miles on full pas. I need to know what type of controller i have in the bbs02 and if the programming has been tweaked, which i suspect because of the speeds i have been able to achieve. So how can i learn the ecact specs for controller and how do i determine the exact match for a new battery. Or can i just go big and get a 52v 20ah chinese battery?

        Comment


          If it started out as a 48v system (vs a 36v) you should be OK going to a 52v pack. Older firmware and displays may not display the correct battery percentage but if your display can be set to volts that usually works. The 'high power' 02's I think were 750w which is only about 15 amps at 52v. I don't think there are/were many 52v packs made with less than 20 amp BMSs so just about anything should be alright. Many of the 52v packs get put with things like the BBSHD's which stock do close to 30 amps so there are many 30a 52v packs out there and a little headroom won't hurt.

          I would not risk anything on a random online battery. You may not even be getting what you are paying very little for as far as quality and it could easily turn out to not be safe either. Most of the battery fires you hear about are those no name batteries someone got a good deal on. Its even more risky if your streets are like offroad trails. A cheap pack isn't going to like vibration and cheap packs usually don't come with any mounting or real protection so even more chance of rattling around and being damaged which is really when the chances of a big boom happen.

          There is a reason a pack like the Luna Wolf is so expensive. It uses high quality big name brand cells. Its fully epoxy potted in a hard case so it can't internally vibrate and it will take some pretty hard hits without any real danger. It also includes a pretty nice magnet mounting system. You buy a direct from China super pack you are likely getting no name or knock off cells and some of them may just be filled with sand. It will likely be held together with some hot glue and a thin layer of shrink wrap. You are going to have to invest some time and money into some protection and mounting and you could still end up with low range assuming it doesn't just fall apart or explode the first time you charge it or hit a bump. You start to factor that stuff in and the prices companies like Luna gets for their packs starts to look like a really good deal. There are other good battery vendors than Luna its just 2 of my 3 packs are from them so I know they are nice packs.

          Comment


          • Jonothon06
            Jonothon06 commented
            Editing a comment
            Thank you. From the first day i searched electric bicycle and my eyes were opened to a whole new world that i wanted to be a part of, i have been. eyeballing luna's battery selections, watching their videos and reading everything i could about electric powered bicycles. So a few more weeks of saving to get one of theirs. I appreciate your response to my questions and respect the honest answer about wether or not to go cheap. to be honest id also like to know are there other people or shops building batteries like luna? Thorough testing with various motors, sacrificing controller, testing the limits of e-bike potential and actually helping people like me when i have a simple question that is not so simple ti me. I love all the videos and have actually spoken with guys at the shop who have helped me on the spot solve problems and give good solid answers. Thank you luna cycle
            Last edited by Jonothon06; 06-05-2021, 06:38 AM. Reason: Accidentally posted before i finished

          I've been searching up and down for this replacement part, my freewheel needs to be replaced: https://lunacycle.com/replacement-cy...-with-adapter/

          Is there anything equivalent to it that would work or is it coming back in stock any time soon?

          Comment


          • paxtana
            paxtana commented
            Editing a comment
            Given that is a stock cyclone part, you can likely get it directly from cyclone in taiwan.

          can luna's black box change a BBSHD with a 1000 watt controller to Ludicrous mood?

          Comment


          • paxtana
            paxtana commented
            Editing a comment
            Sorry no it cannot. Ludicrous is a hardware modification.

          Hi I am here to ask about possible battery / motor trouble my disabled vet friend is having with hub motor (golden Pie)& battery system kit he bought from luna cycle maybe 3 years ago. What is happening is when he presses the thumb throttle sometimes the system kicks or jumps but does not engage right away & he has to try several times to get it to go including turning it off & on again & at times while riding at about 5 to 8 mph(about as fast as he goes on it) it will cut off & do the same when trying to go again but the thumb throttle lights stay on thru all of this . I thought it might be the the throttle so changed it to new one but still same troubles & another friend checked the harness & connections & they are all good & the battery takes a full charge & still goes the same distance per charge as before.... so the question mainly is could this be the battery BMS or the hub motor & how do we troubleshoot to find out?

          Comment


          • paxtana
            paxtana commented
            Editing a comment
            Once it gets up to speed does it work fine? If so might be something wrong with the halls

          • 73Eldo
            73Eldo commented
            Editing a comment
            Typically (but not always) a BMS cutoff will stay cut off till you reset it by charging it. If it comes back on its own or just by hitting the power button on the display I would be less suspect of the battery and more looking at connections.

            Is this one of the Wolf Packs that Luna designed and built or one of the other packs they have sold over the years? The Wolves are the hard plastic cases and fully epoxy filled. They have metal rails sticking out the bottom for a magnetic mount and a 3 year old one would have had 2 about 3" leads for connections. They don't have any keys or lights or usb jacks on them. IF you have any of that stuff its not a Wolf.
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