Announcement

Collapse
No announcement yet.

Ask an ebike technical question get an answer within 30 minutes

Collapse
This is a sticky topic.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

    My cyclone 3K stopped working out in hte woods the other day. Not sure what the issue is. All the wiring seems in-tact and my cycle analyist is telling me there is power going to the motor, and the throttle is functional. When you engage the throttle you can hear the motor engage but then does not begin to rotate. Is the controller dead? Are there any tests or indicators on determining if a controller has been fried?

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Please see the troubleshooting info I put as a reply to your question in the knowledge base

    I have been using my BBSHD on pedal assist only. Today I hooked up a thumb throttle and can only get very limited low power. Is there a setting I'm not aware of?

    Comment


    • HIGHVOLTAGE
      HIGHVOLTAGE commented
      Editing a comment
      Did you modify the programming settings at all? If you have a programming cable. I would check the settings. Also check the display to see if you added any speed limitations.

    I haven't changed anything. Don't have a program cable. Only settings I seem to be able to access are the 1-5 power levels

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      I would recommend measuring with a wattmeter to confirm one way or another, then checking the power cabling and phase wire connectors for a high resistance connection (it would probably be partially plugged in and/or melted). Typically if this is happening it would be happening both on pas and throttle though, so would be good to confirm it is happening at all first.

    My recently installed BBSHD has about 50 miles on it. Previously it was smooth as silk, no creaks or squeaks. The last 10 miles it started creaking loud on the downstroke of the right pedal. Basically once per pedal-rotation with a couple of minor mini-creaks after the loud one. (Mini-creaks also 1x per pedal-rotation.)

    Interestingly there's no creak at all when motor engages for pedal-assist - maybe because it's consistent torque? But I've tried standing on the pedals to give bursts of torque while motor going, and still no creak. (I don't have throttle so can't test that). I've tightened the chainring bolts, removed/greased/retightened the pedals, removed/re-tightened BBS nut and black lock-ring, and removed/retightened the cranks. Seems like the fact that it doesn't happen during pedal assist is significant.

    QUESTION 1: Ideas about what else to try to eliminate the creak? Should I take everything apart and tighten again? Put on some proper Shimano cranks? Try putting one of these in to reduce lateral play? https://california-ebike.com/shop/ba...pacers-set-3/? Any other ideas?

    QUESTION 2: There's a tiny bit of lateral play (<1mm) in the shaft that goes through the bottom bracket - I've read threads about that and seems like under 1mm there is normal and acceptable. Does this lateral play need to be addressed? Or is that a tolerable amount?

    Thanks!!

    Comment


    • max_volt
      max_volt commented
      Editing a comment
      Always check the seat/ post. The prob being the creak is transmitted though out the frame. So clean, lube or lock-tite may be useful to narrow it down.
      Last edited by max_volt; 03-13-2018, 02:43 PM.

    • paxtana
      paxtana commented
      Editing a comment
      It is either the play you mention in the bb or the cranks have deformed from not being properly tightened. Addressing both issues at the same time doesn't cost much. Some shimano cranks only cost like $30 and are a nice upgrade. For the BB, there should not be play. I don't know specficially what you mean by lateral play, spacers/washers should be used if you mean a gap where the black triangular bracket meets the motor. 1mm clipped washers can be had from many stores. Alternately you can use an alternate fixing plate such as the BSB-1 or the BSBF-1. https://lunacycle.com/bsbf-1-stabili...s02-and-bbshd/

    Thank you for posting the URL for this part -https://lunacycle.com/cyclone-double...ket-freewheel/. What tools will I need to pull this freewheel and replace it?

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Crank arm puller for the crank. Then remove freewheel from the crank with a freewheel removal tool. Pretty sure you need a single speed removal tool such as Park Tool FR-6

    Hi, I have a LUNA SHARK 52V 13.5A pack here that seems to be shutting down at an unexpected level. Only a few months old and never abused. My LUNA Color LCD show's 47.8V at idle when its shutting off. What is the LVC on this pack? Can you please provide some good documentation for this pack, such as a proper voltage chart we can reference? THANKS!!!

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      What are you using it with? The LVC of the controller is typically set higher than pack LVC. For example BBSxx is often ~42. Pack LVC is lower, like 38.

      Important to keep in mind that when you get this close to completely empty you are going to see a lot more voltage sag than you will at higher state of charge. Likely you are seeing sag momentarily dropping to below LVC (whether on pack or controller), then it cuts and the voltage bounces back a bit to mid-40s.

      Another consideration is if it's cold out, I don't know what temp you saw this at but cold temps cause more sag than you would otherwise see. Please see this document for reference https://electricbike.com/forum/forum...li-ion-battery

      If you have any doubts you can always do a controlled discharge test at room temp by hooking the battery up to some incandescent lights with a wattmeter between it. Start at fully charged and see how much capacity you see before cutout.

    Hi! I am new here so please be patient if I ask dumb questions.

    So my goal is to have a ebike with mid-drive with instant responce to the throttle to make wheelies and that kind of stuff. I gave this bike as a donor https://96.img.avito.st/640x480/4280671196.jpg
    battary and kbs78121x kelly controller. So I need an advice about middrive. Now I an choosing between Bafang and Cyclone mini kits. I like bafang because it is relatively easy to install but afraid that on my bike frame it will be to low to the ground. Cyclone mini looks more compact so I think it will be more suitable for my frame. Could you give me any suggestions to help to choose.

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      If you got the kelly from luna it is wired for cyclone, not bafang. While it might be theoretically possible to make it work with bafang it would take a lot of hard work. I would not recommend it, especially if you happen to be a beginner.

      Unless you want a serious challenge, stick with the cyclone. Really even usage with Cyclone was only recommended for advanced builders as you need the patience and knowhow to wire it up, need to be comfortable doing your own wiring, and the on/off switch needs wired correctly or it will not work.

      https://electricbike.com/forum/forum...ne-controllers

    Hello Was wondering what size are the mounting bolts for the chainring on the bbsxx. Are they m5 or m6 and how long are they. Making a second bike for someone close to me but i'm missing those mounting screws/bolts for the chainring
    Thanks in advance
    P.S. page 69 lol
    Last edited by intramorph; 03-14-2018, 05:08 PM.

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      bbshd is m5 with ~10mm of thread

    • intramorph
      intramorph commented
      Editing a comment
      Thanks Paxtana. You guys are awesome =)

    • paxtana
      paxtana commented
      Editing a comment
      You are welcome!

    How long before you get the 48v shark pack back in stock? Waiting so I can order my second bafang mid drive kit.
    thanks

    Comment


    • paxtana
      paxtana commented
      Editing a comment
      Probably a few weeks. We do have 52v shark in stock if you don't want to wait.

    I was removing the connectors from the motor. No battery pack was connected. When I cut the connectors off I got a large spark. Checked the wires and it read 8 volts coming from the motor without a battery attached. No harm done but keep the wires separated until I completed the process. Does the motor have residual power stored somewhere after the battery is disconnected?

    Comment


    • HIGHVOLTAGE
      HIGHVOLTAGE commented
      Editing a comment
      Need more details? Which kind of unit is it? If it's a BBSxx. The controllers capacitor can hold a charge for up to 2 weeks+ typically

    • Beachsailor
      Beachsailor commented
      Editing a comment
      Thanks for the info on the 52 volt but I want do do an identical build on my bike as my wife's so when we travel are parts and chargers are interchangeable in case there are problems. Then plan is to use the ebike to get around places when on the road in our motor home. Park the motorhome and use the ebikes. Sure beats draging a car around.

    • Beachsailor
      Beachsailor commented
      Editing a comment
      This is a bbs02b.

    Hi Eric,

    My recently purchased BBSHD from Luna has been a great install. But the Throttle only does anything from about the half way point on. It comes on like an off on switch, and ramps up to full as you turn it, so no low end power at all from 0 to about halfway. I cannot ride at any speed lower than about 14mph. This is with pedal assist at zero. Pedal assist works pretty well by comparison. Is this a tuning issue or component? I ordered it with the hot rod tune, but this is not what I expected...
    Thanks in advance for your help,
    Dan B.

    Comment


      My 52v basic plastic charger only shows an output of 58.1v. 1) should I be concerned considering Im charging a brand new battery? 2)Is there a way to adjust this on these cheapo chinese chargers?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        How was output measured, did you use a multimeter directly on it? Is it a new battery, a new charger?

        Generally I don't think plastic chargers are adjustable but it probably varies depending on the manufacturer.

      • Kinni
        Kinni commented
        Editing a comment
        Since its a shark pack with the barrel plug, I inserted the positive pin on a multi-meter into the hole on the barrel plug and touched the negative to the outer shell. Shows 58.0 to 58.1 volts. Brand new (4 cycles now) 14Ah shark pack, brand new cheap plastic charger Manufacturer is "Made in China". Just worried I wont get balanced cells at 95% charge. I do plan to spring for a Luna mini soon.

        Edit: After a full charge on my battery I checked the output again (without unplugging it from the wall after the charge) and it showed 58.7 to 58.8 volts. Something tells me that the charger actually needed a load on it to get it going to full capacity. The battery itself showed 58.6v after this charge so I guess I dont really have a problem after all. Still gonna get the Luna mini or advanced for the 80/90/100% charge switch.
        Last edited by Kinni; 03-17-2018, 05:08 PM. Reason: Update

      I am curious, customer owns a 48V 13Ah GA shark pack, wants a second pack, will a 52V version of the same style shark pack fit his original mounts? He wants to be able to hot-swap the batteries while on a long trip thanks!

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        Depends when he bought the shark. The mounts changed recently.

        There's a note in the hardcase battery doc about the update. It was some much needed improvements to the original shark design, incorporating the feedback we have given over the years. The two main things you gotta look out for on a shark are breaking those little plastic tabs on the case (thus we often recommend reinforcement to cradle/frame with bungees or velcro) and the contacts getting mechanical fatigue (thus needing to be repositioned as detailed on doc).

        The revision fixes both of these issues, by making the contacts fit better, adding another contact for redundancy, and using reinforced plastic on case tabs.

        However a side effect of this is that it is not backwards compatible with earlier shark cradles. Anything from around December 2017 onwards could potentially use the newer style. Feel free to contact us and ask us to check our stock before ordering if you need to make sure one way or the other. Easiest way to tell is to check the contacts, new style has 5 slots vs. old style which has 4. While I cannot guarantee all new shark will have this style it is likely to be the case going forward.

      Thanks, I will check and see, any idea when you will have the shark packs back in stock?

      Comment


      • paxtana
        paxtana commented
        Editing a comment
        52v Shark is back in stock, they were restocked couple days ago.

      • LI-ghtcycle
        LI-ghtcycle commented
        Editing a comment
        Great thanks, any word on when the 48V will be also?

      • paxtana
        paxtana commented
        Editing a comment
        48 will probably be a while longer. It is on order though and presumably in production. Might be a few weeks.

      OK, I am well on my way to mounting the BBSHD on my bike when I ran into an issue. I purchased the right hand throttle for my build but find that I now cannot use my Shimano Deore rear gear shift as it runs into the large ring on the throttle. Any suggestions other than going to a thumb throttle?

      Comment


      • AZguy
        AZguy commented
        Editing a comment
        I've got a shimano M8000 (deore xt) right side shifter that I went ahead, flipped it over and put on the left. I definitely prefer the levers on top anyway - mine doesn't have the display so it really made no difference with that. I've got a long moto background so left side transmission is easier to make autonomic for me.
    Working...
    X