Luna Restock Questions Answered Summer 2020

[997.2]

Thank you for clearing that up!

[paxtana]

Not really such a thing as a 2021 Surron, that was just a bit of marketing fluff by a friend of ours. Surron doesn't do annual batches, they are in constant production.

But yes the x controller is same as what's on the bike. The bikes we have are the latest ones from Surron.

[997.2]

Hi, is the Sine Wave X-Controller in the Sur Ron Black edition, the same as the one in the new 2021 Sur Ron’s? I heard the 2021 has better throttle response and wondering if your black edition is the same. Thanks.

[CRFan250]

Paxtana, Tony reached out to me. There are still no upper bolts in stock and he said to follow up in a month or two so I will do that.

[CRFan250]

Paxtana that is correct but I was only shipped and received a LOWER shock mount bolt as Tony said there were no uppers available at the time. I am sure Tony can confirm that. By the way he is great to work with. That being said, I am following up to see if I can purchase an upper shock mount bolt or at least figure out where I can get one. Sorry for the confusion but I would still like the upper mount bolt and will gladly pay for it. I am not expecting a hand out. :) How can we go about getting this done?

On a side note, I love the X1 and have been an ambassador for the bike as I have helped many owners with questions and issues on the X1 Owners FB page and here as well. I appreciate your help and understanding.

[paxtana]

I looked into it and I see a case 00482105, says here you already spoke with Tony last month, and paid for x1 shock mount bolts. The work order was made, tracking was sent, and it was delivered via usps on Dec 12th. Not really sure what you are referring to at this point since you both received a response and special ordered the part which we have already delivered....

[CRFan250]

Hi Paxtana,

Wondering if you can help me...I put in a trouble ticket to purchase a spare Upper shock mount bolt on my X1. My current one is bent slightly bent but still useable however I would like a spare and have no idea where I can get one other then you guys. It is ever broke I would be dead in the water. Any chance I can get one? I would gladly pay for it! order number for my X1 is 127068. I have not received a response....

Thanks!

Thank you!!

[paxtana]

We will get back to you soon and look into it!

[CRFan250]

Hi Paxtana,

Wondering if you can help me...I put in a trouble ticket to purchase a spare Upper shock mount bolt on my X1. My current one is bent slightly bent but still useable however I would like a spare and have no idea where I can get one other then you guys. It is ever broke I would be dead in the water. Any chance I can get one? I would gladly pay for it! order number for my X1 is 127068. I have not received a response....

Thanks!

[paxtana]

Hey there. I am not aware of any plans for restock of this, though I can't rule out it might happen sometime. Only Eric would know for sure.

[lolololo]

Hi Paxtana!

Last year I just missed out on the pup batteries before the mishap and the hiatus.

Any updates on manufacturing and stock?

Can't fit any other size pack otherwise wouldn't ask.

Thanks!

[paxtana]

Yes, it is in stock.

[Wicked_Wizard]

Hey is the Sur Ron Black still in stock?

[paxtana]

Hi, not too sure on that one.
However we do have our Galaxy fatbike in stock if that suits your needs!
https://lunacycle.com/luna-fat-galax...-galaxy-paint/

[dauphin]

Hi there! I was wondering when the BABE might be in stock.