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Luna Restock Questions Answered Summer 2023

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    #136
    Website only has small available for the X1 whats the earliest list I could get on for an X1 large?
    • Likes 1

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    • paxtana
      #136.1
      paxtana commented
      08-10-2020, 01:35 PM
      Editing a comment
      We can notify you once we have the next round of preorders up if you want
    #137
    When will you have the spare batteries for the X-1? I want to purchase one
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      #138
      Hi there, any time for when the Luna Crank Arms will be available again? I can't get the e-mail function to work because it insists on asking me for color options which I can't select with the item being out of stock. Thanks!

      Comment

        #139
        Will the LUNA WOLF EXTRA MAGNET MOUNT be restocked any time soon? I could really use a couple of these.

        Comment

          #140
          Originally posted by paxtana View Post
          A very small number of BBSHDs have been added back to inventory, too small to send notifications (the main restock will be here within a week). If someone here happens to be wanting a BBSHD kit, you got maybe an hour or so before we sell out again ;)
          ETA, I need to read better... ;)
          Last edited by Schrambo; 08-12-2020, 08:52 AM.

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            #141
            On the Fence of ordering a Sur Ron since I've seen multiple posts on Facebook and other sites that a new 72v battery & controller will be available.

            Realistically, should I hold off or order the Sur Ron X now and upgrade with time? Any new information on timing of this becoming available?

            As always, thanks so much to Luna Cycle and everything you have contributed to the EBike community.

            Comment

            • paxtana
              #141.1
              paxtana commented
              08-12-2020, 01:42 PM
              Editing a comment
              That's an unreleased product with no ETA. We are working on it, but I would recommend to just get the bike first
            • Markboni
              #141.2
              Markboni commented
              08-14-2020, 08:02 AM
              Editing a comment
              Order has been placed! Cant wait! Keep the great products coming and all you do!
            #142
            Hellos, this is my first post here. I was wondering if there was some way to currently order the Cyclone 3000w kit? As the website is not allowing me to, perhaps an update on the restock times?

            Comment

            • Phycoty
              #142.2
              Phycoty commented
              08-12-2020, 06:02 PM
              Editing a comment
              Thank you for the clarification, is it possible to order one without a controller?
            • paxtana
              #142.3
              paxtana commented
              08-12-2020, 06:52 PM
              Editing a comment
              No, it would not work without a controller.

              We will have BBSHD restocked in a day or two if that works for your needs
            • Phycoty
              #142.4
              Phycoty commented
              08-12-2020, 07:27 PM
              Editing a comment
              I realize that, I was considering buying a separate one.
            #143
            Hi, looking forward to ride your X1. Could I get an ETA (ball park) about your shipping time?

            X1 small frame
            Order: 130958
            Last edited by Traggart; 08-14-2020, 05:31 AM.
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            • paxtana
              #143.1
              paxtana commented
              08-14-2020, 04:33 PM
              Editing a comment
              Shipping will begin next week
            #144
            Any ideas on when the Luna Eclipse Chainring will be available in Black/Black 42T?
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            • paxtana
              #144.1
              paxtana commented
              08-14-2020, 04:31 PM
              Editing a comment
              Black Eclipse faces will probably be a while, no ETA as of right now as far as I am aware. We have a few other color options if any of those are suitable
            #145
            Any word on when the Luna E-Pump might be in stock? Does the pressure gauge on the E-Pump work with a presta valve?
            Last edited by MichaelJN; 08-13-2020, 05:38 PM.

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              #146
              Hi, Please let us know when these Luna Eclipse Chainring face will be available in black.
              https://lunacycle.com/luna-eclipse-c...shd-face-only/


              Comment

              • paxtana
                #146.1
                paxtana commented
                08-14-2020, 04:31 PM
                Editing a comment
                Black Eclipse faces will probably be a while, no ETA as of right now as far as I am aware. We have a few other color options if any of those are suitable
              #147
              Originally posted by Traggart View Post
              Hi, looking forward to ride your X1. Could I get an ETA (ball park) about your shipping time?

              X1 small frame
              Order: 130958
              I Myself was curious if there was some kind of eta on the x1 as I also have an order placed
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              • Ethanamiller
                #147.1
                Ethanamiller commented
                08-14-2020, 10:30 AM
                Editing a comment
                Ditto! Waiting patiently...
              • paxtana
                #147.2
                paxtana commented
                08-14-2020, 04:32 PM
                Editing a comment
                Those bikes just cleared customs and we are arranging delivery from the port now. Shipping should start next week.
              #148
              Hi Eric I presume! I hate to bother you but I am looking for a set of the Luna crank Arms with the blue Anodizing. Any word on when they might be available? Thank you
              Cheers

              Comment

              • paxtana
                #148.1
                paxtana commented
                08-14-2020, 04:33 PM
                Editing a comment
                These are on order, they will definitely be available again, not sure on an ETA though, hopefully Eric will chime in later with something more definitive
              #149
              Originally posted by Phycoty View Post
              Hellos, this is my first post here. I was wondering if there was some way to currently order the Cyclone 3000w kit? As the website is not allowing me to, perhaps an update on the restock times?
              About this, is there a possibility of buying it without a controller?

              Comment

              • paxtana
                #149.1
                paxtana commented
                08-14-2020, 04:34 PM
                Editing a comment
                Sorry that level of customization is outside the scope of the services we currently offer at this time
              #150
              All sizes of X1 are open for the next round of preorders.
              • Likes 1

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