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Luna Restock Questions Answered Summer 2023

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    #436
    I am very interested in the luna fixed stealth ebike. Can you tell me when i will be able to order. Or, is is possible to place a pre-order?
    Jesse-

    Comment

    • paxtana
      #436.1
      paxtana commented
      10-04-2021, 01:40 PM
      Editing a comment
      Hi Jesse, it will probably be several months on Fixed. Likely we will have it on pre-order when we get closer to the time frame when it will be available again. I'll make sure our team reaches out to you.
    #437
    Jesse,

    Man I don't work there, I'm just trying to become a Luna Cycle customer! I watch Eric and the Apollo YouTube videos every day! I'm hooked on getting this e bike!

    Larry

    They would not even let me place a deposit on one?

    I have been exchanging posts with a Gent named Paxtana....real nice guy will give you all the info that he can... https://electricbike.com/forum/member/54-paxtana


    Last edited by LarryMagoo; 10-03-2021, 09:14 AM.

    Comment

      #438
      Sorry, about that Larry. I thought posting in general and not replying to an individual Thanks anyway for the info, Jesse

      Comment

      • Bmanbill5
        #438.1
        Bmanbill5 commented
        10-05-2021, 04:37 PM
        Editing a comment
        you are indeed posting in the general forum
      #439
      It's all good Jesse! I hope you get some good info from Paxtana.....Seems so many folks are into bikes of all types that getting one is not just like going to the bike store! I really like the couple of dudes I've exchanged comments with at Luna,.....Seems like great folks doing the best they can for their customers.

      Comment

        #440
        Any ideas on when the Apocalypse scooter might be coming back in stock?

        Comment

        • paxtana
          #440.1
          paxtana commented
          10-06-2021, 03:02 PM
          Editing a comment
          Sorry Michael that is discontinued, I don't believe that we will do more scooters for various reasons.
        #441
        Hi paxtana,


        Do you even know when you'll know about Apollo deliveries? From what I have researched, it seems you guys have only had 3 or 4 Apollo frame runs since it was introduced 2 years ago. So obviously they don't get built all year long. Please just let me know when I could at least get on a list of customers who desire the Apollo.

        Thanks again!
        Larry



        Comment

        • paxtana
          #441.1
          paxtana commented
          10-06-2021, 03:08 PM
          Editing a comment
          Hi Larry, probably a few months at the earliest. I believe I noted this earlier so I'm not entirely sure what else I can help with regards to that but if you have any other questions let me know.
        #442
        Thanks Paxtana....yes you did say that...I guess I'm just trying to get on a list for the Apollo...so I can get a bike from your very next build of that Bike! Since I have to wait so many months, I would hope not to miss out on the next batch!

        Thanks again!

        Larry

        Comment

          #443
          Hey Paxtana,

          I just figured out how to ask the right question.......Since you guys won't take a deposit, how do I prevent waiting "few Months at the earliest", from being told....oh yea....the new batch is already sold out...gotta wait another year...???

          Thanks,
          Larry

          Comment

          • paxtana
            #443.1
            paxtana commented
            10-07-2021, 01:59 PM
            Editing a comment
            When the restock notification goes out it will go out to hundreds of people at once, whether or not you are able to snatch up one of the bikes before it sells out will depend on how quickly you place the order.
          #444
          Thanks for letting me know how it works. I have my name in for notice on an X1 and for a Apollo, both Mediums. I will have my money sent in within minutes of the notification!!


          Thanks again!

          Larry

          Comment

            #445
            Very much looking forward to the Sur-Ron ASI kit 72v when its available.

            Comment

              #446
              Pax, roughly how many X1's do you receive and sell each release? Also will newest X1 have any updates over previous versions?

              Comment

              • paxtana
                #446.1
                paxtana commented
                10-12-2021, 09:40 AM
                Editing a comment
                I can't get into sales numbers sorry. We will have news about the X1 soon, an announcement with details will be made at that time :)
              #447
              Hey Pax

              I've been reading up on the 'Cheeb' bike built on the Dengfu E10 frame with the thoughts of doing my own build, but it looks like Luna has the NA rights to the E10 frame? Will Luna be releasing a new ebike built on the E10 frame?

              On paper the geo of the E10 frame looks like it would be a perfect fit for me!

              Thanks
              Last edited by Nebakanezzar; 10-12-2021, 04:19 PM.

              Comment

              • paxtana
                #447.1
                paxtana commented
                10-13-2021, 09:36 AM
                Editing a comment
                I can't provide details on unreleased products but there will be an announcement soon
              #448
              Hello Paxtana,

              I think you have to be close to your shipment of X-1's arriving shortly if my calendar is correct. The ship is probably floating off the coast of California along with some of my equipment waiting for a berth..

              I am looking for two bikes (1) medium frame, and (1) Large frame. Email me when you get your shipment in and I will see if I can scoop them up!

              Thanks for the help!

              Alfonso.

              Comment

              • paxtana
                #448.1
                paxtana commented
                10-13-2021, 10:58 PM
                Editing a comment
                Sure thing Alfonso we will get back to you once available.
              #449
              Hey Pax, I was lucky enough to snag an X-1 when they became available again a couple of days ago. I wasn't sure on the finish, can you confirm if they are gloss or matte?
              Thanks!

              Comment

              • paxtana
                #449.1
                paxtana commented
                10-25-2021, 11:28 AM
                Editing a comment
                Should be glossy.
              #450
              Hello paxtana,

              I'm signed up to receive x-1 availability notifications but didn't receive one for this last batch. Was one sent out?

              Comment

              • paxtana
                #450.1
                paxtana commented
                10-25-2021, 11:36 AM
                Editing a comment
                Hi if you are referring to the relatively small number that were added back to inventory a few days ago this was not a new batch but just some extras that were added back after doing a cycle count. Usually from stuff like cancellations, size changes, etc. If there are only a handful of bikes we tend not to notify.
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