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Luna Cycle Shipping questions

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  • AirForce
    replied
    There could be two possibilities - an error in the package or the parcel was lost. Although, perhaps there is no problem here, I think they work that way and you can get everything back after a short time. I usually try to always keep track of parcels on time. I liked this service right away. It was (and still is) very different from the ones I had before, and especially from regular mail. There are all sorts of embarrassments, I lost a parcel once, but I quickly solved it with the technical support of the post office. So I advise you to always keep track.
    Last edited by AirForce; 12-13-2021, 01:42 AM.

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  • Crf115
    replied
    Ok, seems possible. I'm just a little concerned that my only tracking number from Luna now says the entire shipment was delivered when I have only received my battery and charger, but nothing else.

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  • 73Eldo
    replied
    I'm not sure how or why it works out like that but mine was a similar deal. I got the motor n stuff a day earlier than the tracking said (a Thursday) and the battery and charger didn't come till Monday. Must have something to do with how they handle and route the battery.

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  • Crf115
    started a topic Luna Cycle Shipping questions

    Luna Cycle Shipping questions

    Does anyone have info or experience with Luna Cycle shipping info? I ordered a bbshd kit, received fedex tracking, and just had my shipment delivered. I received only a battery and charger. No bbshd, no eggrider....nothing else. I'd assume the battery would come separately, but now I have no info on the rest of my shipment. I also found it strange that my fedex shipment info listed 14lbs as the total weight. Should I be receiving a second shipment/tracking number?

    Thanks for the advice.
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