Hey guys and gals,
I have an X1 for about a year. I lost one of the rear triangle nuts, and since it is a $0.50 nut. I looked for a bike shop that might carry it without luck.
I emailed support, and they told me they have some in the shop, and it would be $25 + tax. It seems steep for a $0.50 nut, but I paid to avoid a 40min drive to their headquarters in El Segundo (Los Angeles). I emailed 3 times but I just got that I would take a few days, that it is a special order (really, a nut) and now no response. (It has been 8 days).
Frustration is an under statement, I did called the 800 number, but it was no help at all.
Any help would be appreciate it.
I have an X1 for about a year. I lost one of the rear triangle nuts, and since it is a $0.50 nut. I looked for a bike shop that might carry it without luck.
I emailed support, and they told me they have some in the shop, and it would be $25 + tax. It seems steep for a $0.50 nut, but I paid to avoid a 40min drive to their headquarters in El Segundo (Los Angeles). I emailed 3 times but I just got that I would take a few days, that it is a special order (really, a nut) and now no response. (It has been 8 days).
Frustration is an under statement, I did called the 800 number, but it was no help at all.
Any help would be appreciate it.