Luna Cycle Product Re-stock Requests

[cj1raven]

I'm looking to buy the BBSHD kit, but you do not have the larger batteries available. Do you plan on having those in stock soon? I do not want to order until they are available. Thanks.

[paxtana]

Possibly a few weeks give or take. Looks like they just sold out, usually stuff that just sold out takes a bit longer.

[JaceyPennyq]

Hello, I'm looking to purchase the cyclone 3000. It says you are out of stock. Will they be in stock anytime soon?

[paxtana]

Hi yes most likely a few weeks if you want to use the email notifier on the page.

[Robmcc]

What is the current estimate on the 13.5ah shark pack? Either 48 or 52 volt. I think the wolf pack is too big for me.

[HIGHVOLTAGE]

For reference, the Wolf Pack is pretty small. Here it is in comparison to the old Jumbo Shark design.

https://imgur.com/vUOlb6P

[paxtana]

Robmcc Check out this size comparison of the two. Wolf is significantly smaller and fits in a lot of spaces the Shark will not.

[Edwin]

What happened to the 60v battery? Did Luna quit making them? Damn it man, I just went on line to order one and they're gone. What's up with that? Are they just out of stock or did they quit making them?

[paxtana]

Stuff that goes out of stock is typically auto-hidden from the site, with the exception of some listings with option sets. We will take orders for it again soon as possible. Could be several weeks from now, we do not yet have a solid eta.

[Edwin]

Thanks for the quick reply.

[John U]

Any ETA on the 52V soft-14-GA ?

Thanks

[paxtana]

Probably a month.

[John U]

..........Thanks!

[PabloPocketPants]

Any updates on the 72v or 60v batteries?

[paxtana]

Should be getting more in a few weeks give or take.

[Pat]

https://lunacycle.com/52v-panasonic-11-5ah-or-13-5ah-shark-pack/

Hello! When will these be back in stock?

[Pat]

Why can I go through the ordering process without knowing this? I ordered one and got no indication they were not in stock. I find this more than a little frustrating. Perhaps I would even go so far as to say I am dissatisfied. A few weeks is a long time to wait for something without being told it will take that long.

[paxtana]

Looks like we just added a few back in stock after doing a physical count and you were able to snap it up. Sometimes people cancel orders or don't do local pickups and these numbers need to be manually added back to inventory. Should be fine.

[Pat]

Brilliant! Good to hear! Thanks for letting me know!

[frijoles24]

https://lunacycle.com/asi-bac-800-controller-72v-version/

any ideas for the 72v?

[paxtana]

It's pending getting the custom harnesses made. Hopefully available within the month.

[frijoles24]

any word on these yet?

[emptybucket]

I'm looking at the bbshd to go on my specialized FSR XC and need the 68mm-73mm (Standard) bracket size but it's currently showing unavailable. I'm also considering the 52v Dolphin Panasonic GA 13.5ah but it also shows unavailable. When will these be back in stock? https://lunacycle.com/bafang-bbshd-1000w-middrive-kit/

[paxtana]

bbshd within the week, dolphin more like 5 weeks

[John U]

When will order #59896 ship?
Thanks!

[HIGHVOLTAGE]

Email support@lunacycle.com

This is not the thread for this.

[John U]

Thanks for the address!!. If you click "support" on the website you get this.... which brought me to here. Click here to get an instant answer to your question in 30 minutes 9 to 6pm pacific standard time.

[HIGHVOLTAGE]

This is a thread for re-stock questions. That thread is for technical troubleshooting. For order related issues, you have to email support@lunacycle.com and they'll be able to help you out.

[Edwin]

Any idea when they will have 60v triangle in stock?

[paxtana]

Hi there, probably a few weeks give or take.