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Luna Cycle Product Re-stock Requests
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I ordered a small Stealth last week. The website claims it was in stock. My visa was charged but it hasn’t shipped. What is the normal amount of time before shipping?
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Hi, thank you for your order. Lead time is typically a week. For more info please see shipping info page linked from listing https://lunacycle.com/shipping/
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What is the Time On a Wolf Pack? I need one soon because I just sold my E-bike, and I need to get my kit set up fast. I am also wondering if the Luna Wolf V2 would be compatible with the CYC X1 Stealth mid-drive kit, Here: https://www.electrifybike.com/produc...ive-motor-kit?
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If you bought a BBSHD or BBS02 kit from us we can do it as special order. They are also currently an option on the kit listings. We are not currently selling them separately as we want to have enough to make them available for our kit customers. Yes it would work with that kit you linked.
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Email support@lunacycle.com with the order# of the kit you got an the request for us to arrange to add you to the special order battery request list
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Sorry no, we are unlikely to ever do scooters again. They were quite a headache to support, even basic stuff like opening them up or replacing a tube was difficult for the average person, and getting replacement parts from the factory was nearly impossible (I don't think the factory even exists anymore, can't say I am surprised considering how they would not help out with supplying the spare parts)
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