Hello. I have a Sonders ebike with 7 gears and 5 assist levels (0-5). I leave my bike in a middle gear all the time. I ride it at assist level 0 much of the time, but I may use pedal assist levels 1-4 when I get to hills. If I use level 3 or 4 for example, and have reached the top of the hill where it is flat or a decline starts, I move the levels down again. Because on a flat surface or going down hill I do not need pedal assist. However, the pedal assist does not seem to reset. I have to pedal as if I am still going up a hill, even when I am on a flat or decline surface. In this situation, I have returned the pedal assist to a 1 or 2 level for example, and I can barely pedal even though I am on a flat plane. It is as if pedal assist does not recognize that I have turned it down and am no longer going uphill.

I have found that when in this situation, if I stop pedaling for a few moments, and let the bike glide, the pedal assist seems to reset itself. And within a few moments I can pedal in a normal way, like I could before I used pedal assist. I have two friends with the same type of bike, and they have the same issue. Does this sound familiar to anyone?‚Äč