I'm being told here that each controller is connected over BT to test the connection, so it should be unlikely to have blank BLE modules. Sounds like both of you are having the same issue, if one of you could take the controller off and reprogram it we would all learn something...
I'm attaching the bit of internal documentation related to the BLE programming, you would need to install vesc tool for windows, or vesc tool for linux from here https://vesc-project.com/node/17 and connect over usb.
I'm attaching the bit of internal documentation related to the BLE programming, you would need to install vesc tool for windows, or vesc tool for linux from here https://vesc-project.com/node/17 and connect over usb.
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