Luna Site

[mrm]

As of 2day, the site is better. Still, not what it should be(on Firefox).

[max_volt]

As a result of Google’s position, many Symantec SSL certificates will eventually no longer be trusted by Chrome and will receive errors if used for HTTPS if the proper course of action is not taken.This will occur in two stages, one beginning in April 2018, and a second occurring in October 2018

[max_volt]

Right click/inspect-seeing little warning triangles top right
It's throwing a new one
fbevents.js:25 [Facebook Pixel] - You are sending a non-standard event 'ViewCategory'. The preferred way to send these events is using trackCustom. See 'https://www.facebookmarketingdevelopers.com/pixels/up#sec-custom' for more information.

[paxtana]

@max where are you getting this info? Is there some tool you are using to look this up?

[max_volt]

The SSL certificate used to load resources from https://lunacycle.com will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.
Cyclone.html:1 The SSL certificate used to load resources from https://www.paypal.com will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.

https://www.theregister.co.uk/2017/09/12/chrome_66_to_reject_symantec_certs/

[paxtana]

We are still working on getting everything fixed up with regards to user experience after this major site redesign, sorry for the inconvenience.

SSL working right is one of the few major improvements IMO, as the previous theme had an insecure element (non-https icons)


Some of the things being worked on:

1. Several of the carousel pics need resizing (mostly fixed) or non-mobile carousel dimensions need changed
2. Product description text needs to be left-aligned and spread out so it doesn't mess up existing tables,
3. Support info will be going to more KB to clean up listings,
4. Any existing store credit deduction at checkout/payment needs defaulting to "on" like with original design,
5. Images in product listing need to auto-resize or each image needs scaled to consistent size so it does not move the "next" arrows,
6. Embedded videos need expanding so they're not as cropped,
7. Need a popup stating there's a required field not filled in when hitting add to cart without selecting a required option
8. Non-email confirmation page links to eric's personal email for questions instead of support email
9. hover-over options should show full size pics
10. options pics should be resized not cropped
11. Options need ability for incompatible option combos to be greyed out
12. Messages section in account needs redirect to powr.io support contact sheet
13. spacing fix for banners
14. logo on mobile on homepage, and other pages
15. spanning fixes
16. out of stock notification when product is unavailable, w/ email box to notify when restocked

There's probably other issues as well, we've only been working with this for a week. Please feel free to list them on this page and we'll do our best to work it out.

If you do see other issues with no workaround in the meantime might want to try it on mobile, as it seems this theme was designed mostly with mobile in mind. Which is probably great for the person buying a simple product but for someone doing in-depth research on a kit with like a dozen options they are probably using a PC so it's going to be some work figuring out what's a good middle ground.

And if anyone here knows Javascript and feels like giving some pointers please feel free to hit me up as pretty much none of what I listed above can be done in the provided theme interface.

[ncmired]

Really? Looks like the SSL certificate was renewed back in November. They use a GeoTrust brand cert, and I see there was maybe a quirk with it for a while:

From December 1, 2017, all Symantec certificate brands (Symantec, GeoTrust, Thawte and RapidSSL) will be issued from DigiCert's validation platform and Chrome will trust those certificates.

I'm not getting any cert errors currently (Windows & Android Chrome)

[AZguy]

This may sound odd but make sure the time in the computer is right - if not it may see the certificates as expired. Otherwise there may be DNS issues. Too often bad ssl certificates can be man-in-the-middle attacks so while you may be able to browse, don't submit personal data until you get it resolved.

BTW - I'm not getting any issues at all with the site on several machines, locations and browsers...

[Poco Askew]

Weird. I successfully placed an order yesterday using Chrome w/o any errors or warnings.

[max_volt]

Even chrome is giving ssl certificate warnings.

[Poco Askew]

Chrome works.

[Felix D'Kat]

Try Opera, it's a great browser, a distro from Chrome, built in VPN as well, both my FF v52 and Opera work perfectly.
..

[mrm]

For a LONG time The luna site has been a problem for me. If need to order I have to switch to IE(from Firefox) While in the past I could browse the site in FF, It seems Luna has now changed there site, and even browsing in FF doesn't work. IE works, but not much better. It's most likely the way I'm set up but, Help!