paxtana
Administrator
Joined: 02-19-2016
Location: Luna Lab
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Most new bikes come with one in the box -
Yes they sold out even faster than the last batch, almost as soon as the notifications went out. Glad you were able to get one anyway. I unfortunately... -
If you contact support we can walk you through testing to get the issue on video for confirmation then propose a discounted replacement pending pics of... -
What you are describing is a bms issue that affects a relatively small number of battery packs and is addressed in the new bms we are working on for next...Leave a comment:
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Well I suppose you could just take the parts off of one of your other bikes and swap them around. Wouldn't cost you anything and looking at your order... -
I would check if the green wire was already cut if you get what you need by joining it, whether it needs to be cut or joined can depend on the production... -
46 unloaded with ludicrous is probably enough to sag it to around 40, which is close to low voltage cutoff. I would not run the battery that low, or lower... -
Yeah there was literally tons of them but with everyone that got notified they got snapped up extremely quickly -
Well I don't know about hours but I doubt it would be a month. -
Sure we will get back to you! -
Blog also has additional video and high rez pics https://lunacycle.com/blog/new-galax...una-x1-enduro/ -
Hit us up we got some, it is probably a somewhat proprietary piece. -
The cable may be in the incoming shipment with bbs02 and hd, though can't promise it. Black box hard to say, could be months. -
Running these unloaded on a bench test is always significantly louder than with a load. Not to mention if you had the motor open still, this would also...Leave a comment:
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It may make sense to post a picture of this for further assistance -
Just rearrange the sprockets on the cassette. There is a knowledge base entry on it.Leave a comment:
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Wish I could say it would be soon. The machinist that was making them is over a year behind schedule and we probably have to cut ties with him on it.... -
The motors have been in transit via ocean freight for weeks so should not be too much longer. The batteries are in production at our factory in USA so...
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